Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Deborah Snook

Deborah Snook

January 6, 2026

5  out of  5
rating by Deborah Snook
"Kristy does a great job keeping you updated on your insurance and making sure you have everything you need. I really enjoy working with her and her staff. I would highly recommend Kristy and her staff for your insurance."
We responded:
"Thank you so much for your wonderful review, Deb! Kristy & team appreciate your kind words and are committed to keeping you well-informed and supported. We look forward to continuing to assist you with all your insurance needs."
Profile photo of Misty Hinson

Misty Hinson

January 2, 2026

5  out of  5
rating by Misty Hinson
"After a rough divorce, I was refinancing my house to put it in my name only. 3 days before closing I found out my insurance fell through. I contacted Kristy Marquis State Farm and they were quickly able put together a quote in time for my closing to happen on schedule. By bundling my car insurance with my homeowners insurance, I was able to save quite a lot so that my mortgage was lower than expected. Thank you for all of your help!"
We responded:
"Thank you for sharing your experience, Misty! We're so glad Kristy and the team could step in when you needed it most and help everything come together smoothly. It’s great to hear that bundling your policies saved you money too! Wishing you all the best in your new chapter."
Profile photo of Furniture Mattress Outlet Mason City, Iowa

Furniture Mattress Outlet Mason City, Iowa

January 2, 2026

5  out of  5
rating by Furniture Mattress Outlet Mason City, Iowa
"Very helpful and accommodating to my needs"
We responded:
"Thanks a bunch, Randy! We aim to please. :)"
Profile photo of Scott Boyle

Scott Boyle

December 31, 2025

5  out of  5
rating by Scott Boyle
"Very helpful in getting the proper coverage. Really appreciate the occasional review of policies."
We responded:
"Thank you for the 5-star review, Scott! We're glad we could help you get the right coverage and keep your policies in check. We're here whenever you need us!"
Profile photo of ebedits

ebedits

December 23, 2025

5  out of  5
rating by ebedits
"I hit a deer unfortunately but Kristy and the State Farm team made the entire process so easy. They made a stressful situation smooth! Thanks!"
We responded:
"Thanks for the review, Eric! Glad Kristy and the State Farm team could turn a “deer disaster” into a smooth ride. We're here whenever you need us (hopefully with less wildlife involved)!"
Profile photo of Mark

Mark

December 19, 2025

5  out of  5
rating by Mark
"I met with Kristy to go though my home and auto coverage. She made it so easy to go over our coverage. Kristy is very polite and courteous. A pleasure to meet with her. Thank you for your concern with making sure your customers have what they need for coverage. Your staff is also very polite and friendly also."
We responded:
"Thanks for the awesome review, Mark! Kristy’s here to make insurance less confusing and more friendly...mission accomplished! And we’re thrilled our polite squad made you feel right at home. Thanks again for choosing us!"
Profile photo of Jane Millman

Jane Millman

December 15, 2025

5  out of  5
rating by Jane Millman
"Rylee is an absolute gem in the office. She gave me recommendations for my insurance needs. Very professional and prompt!"
We responded:
"Thanks for the review, Jane! We always knew Rylee was a gem, but now we might have to start calling her a diamond. ;)"
Profile photo of Casey Curoe

Casey Curoe

December 10, 2025

5  out of  5
rating by Casey Curoe
"My husband and I have had nothing but great experiences. The service is always personal, and they take the time to really help us with whatever we need."
We responded:
"Thanks a ton, Casey! We’re thrilled you and your husband enjoy our personal touch. Looking forward to helping you both again soon!"
Profile photo of David Yarrow

David Yarrow

December 10, 2025

5  out of  5
rating by David Yarrow
"Very comfortable experience and helpful insights into our needs. Always helpful and pleasant. We have been State Farm customers for over 40 years."
We responded:
"Thank you so much for your kind words and continued trust over the years, Dave! It’s always our goal to meet your needs with care and professionalism. We truly appreciate your loyalty and look forward to serving you for many more years to come!"
Profile photo of Sandee Pals

Sandee Pals

December 3, 2025

5  out of  5
rating by Sandee Pals
"Rylee was fabulous! She was very patient with me and help me set up my drive safe device THANK YOU Rylee you were tremendous."
We responded:
"Thank you so much for your wonderful review, Sandee! We're thrilled to hear that Rylee provided exceptional assistance. We'll be sure to share your kind words with her. Thanks again for choosing us!"
Profile photo of Mike Moorehead

Mike Moorehead

November 24, 2025

5  out of  5
rating by Mike Moorehead
"Everyone is very helpful , and willing to help with any questions or problems."
We responded:
"Thanks for the awesome review, Mike! We aim to be helpful and here when you need us."
Profile photo of Kim Latham

Kim Latham

November 22, 2025

5  out of  5
rating by Kim Latham
"Kristy and her team are amazing to work with. She explains things so well and answered all my questions until I understood what was the best insurance for me !"
We responded:
"Thank you so much for your kind words, Kim! Kristy and the team are thrilled to hear you felt supported and well-informed throughout the process. We're always here to help you find the best insurance fit!"
Profile photo of Doug Barrett

Doug Barrett

November 21, 2025

5  out of  5
rating by Doug Barrett
"Such friendly service and thoroughly professional!"
We responded:
"Thanks for the 5-star review, Doug. We’re here to make your experience easy and enjoyable! "
Profile photo of Mike Flatness

Mike Flatness

November 20, 2025

5  out of  5
rating by Mike Flatness
"Outstanding service from all agents for many years."
We responded:
"Thanks for the 5-star review, Mike! We’re happy to keep delivering great service and look forward to serving you in the years ahead."
Profile photo of Matthew Son

Matthew Son

November 11, 2025

5  out of  5
rating by Matthew Son
"Riley was very polite and welcoming. Perfect service. Very happy."
We responded:
"Thanks for the awesome review, Matt! Rylee’s blushing now — we’ll make sure to keep the perfect service coming your way! 😄 "
Profile photo of Pat Houang

Pat Houang

November 4, 2025

5  out of  5
rating by Pat Houang
"Friendly professional at this company. Always makes time to fits my schedule. She made sure you are welcome. ThxQ"
We responded:
"Thank you for your kind review, Pat! We’re glad to hear you felt welcome and that we could fit your schedule. We appreciate your business!"
Profile photo of jerry prazak

jerry prazak

September 25, 2025

5  out of  5
rating by jerry prazak
"Kristy and her staff are always helpful and friendly."
We responded:
"Thanks a bunch, Jerry! Kristy and the crew are flattered—helpful and friendly is their unofficial superpower!"
Profile photo of Kevin Bakey

Kevin Bakey

September 17, 2025

5  out of  5
rating by Kevin Bakey
"Rylee was awesome to work with ! She put together great policies for us and went though every detail. We look forward to working with Rylee and State Farm in the future !"
We responded:
"We truly appreciate your feedback, Kevin! Rylee is dedicated to providing personalized and thorough service, and it’s great to know you had such a positive experience."
Profile photo of Katelynn Bannister

Katelynn Bannister

September 8, 2025

5  out of  5
rating by Katelynn Bannister
"Love working with State Farm! Appreciate the phone reminders for upcoming appointments and bills! Staff is very patient and makes sure I understand details! Thank you!!"
We responded:
"Thanks so much for the awesome review, Katelynn! We’re really glad the reminders help and that our team has been patient in answering all your questions. We love working with you too! Let us know anytime if you need anything."
Profile photo of Mercedes Schreiner

Mercedes Schreiner

August 29, 2025

5  out of  5
rating by Mercedes Schreiner
"Kristy and Terry have always taken good care of us!"
We responded:
"Thanks for your feedback, Sadie! We're happy to hear that you feel well taken care of and look forward to continuing to support you."
Profile photo of Tom Schreiner

Tom Schreiner

August 29, 2025

5  out of  5
rating by Tom Schreiner
"We have been very pleased with the years of support Kristy and Terry have provided us. We’ve went through several firsts with them as far as making claims and they were helpful the whole way through. Go meet them and you’ll feel right at home!"
We responded:
"Thank you so much for your kind words and continued trust over the years, Tom! We're thrilled that we've made a positive difference for you, especially during those important firsts. We truly appreciate your recommendation and look forward to being here for you whenever you need us!"
Profile photo of Netta Nelson

Netta Nelson

August 25, 2025

5  out of  5
rating by Netta Nelson
"Kristy has always been very professional and helpful when addressing my needs. Her staff also keeps me informed of policy changes and updates. Great customer service!"
We responded:
"We appreciate your review and are glad to know you had a great experience with our office, Netta. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Profile photo of Mary Sachse

Mary Sachse

August 14, 2025

5  out of  5
rating by Mary Sachse
"I have been with State Farm for over 50 years and transferred to Kristy's agency 2 years ago when I moved into the area. Kristy is super; very personable and professional and knowlegeable. She and her staff are very responsive to calls and questions. Kristy is the first agent who has met with me regularly to review and update all my policies and introduce any new offerings that may benefit me. It was a very helpful experience ! Thank you Kristy and staff"
We responded:
"Thank you so much, Mary! We do our best to offer knock-your-socks-off service, and I'm glad we did that for you. We appreciate your 50 years of loyalty to State Farm!"
Profile photo of Sharon Peterson

Sharon Peterson

July 17, 2025

5  out of  5
rating by Sharon Peterson
"Great customer service! Questions are answered honestly and thoroughly. Explanations are clear."
We responded:
"Thanks for the 5-star review, Sharon!"
Profile photo of Elizabeth Thompson

Elizabeth Thompson

July 16, 2025

5  out of  5
rating by Elizabeth Thompson
"Harrison was helpful, patient, friendly & knowledgeable. He walked me through what needed to be done step by step. Thank you Harrison!"
We responded:
"Thanks for sharing, Beth! Harrison does a great job for our office and really enjoys helping customers. "