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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ron Rice

March 18, 2025

5  out of  5
rating by Ron Rice
"We have been with State Farm for over 47 years. We’ve been with Kristy over 30 years and they’ve always been excellent service. We had a fire in 2010. They completely replaced everything inside the house no problem."
We responded:
"It's been a pleasure serving you & Barb all these years, Ron. Thanks for the 5-star review!"
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Ron Rechkemmer

March 13, 2025

5  out of  5
rating by Ron Rechkemmer
"Every time we have ask for help everyone has been helpful and friendly"
We responded:
"Thanks for your positive feedback, Ron! We look forward to continuing to provide you & Doris with great service! "
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Karen Knudson

February 28, 2025

5  out of  5
rating by Karen Knudson
"Very helpful!!!"
We responded:
"Thanks, Karen...we aim to please! :)"
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Autumn

February 26, 2025

5  out of  5
rating by Autumn
"Very friendly , and good service there"
We responded:
"Thanks for the 5-star review, Autumn!"
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R Walker

February 24, 2025

5  out of  5
rating by R Walker
"We’ve been a customer of State Farm for our entire adult lives. Fortunately we’ve had very few claims to submit , however when we did file a claim, the process was easy and the response was great. We appreciate Kristi and Harrison’s expertise!"
We responded:
"Thank you for taking the time to share your thoughts, Rose! We’re glad to know you’re satisfied with the service at our office. If you ever have any questions or need assistance, we’re here to help!"
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Carol Richey

January 25, 2025

5  out of  5
rating by Carol Richey
"Harrison and Kristy were very knowledgeable—saved me nearly $600/year when I switched to State Farm! Strongly recommend!"
We responded:
"We’re honored by your positive feedback, Carol! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Tom Witham

January 22, 2025

5  out of  5
rating by Tom Witham
"Kristi and staff are always professional and easy to work with. State Farm offers affordable, quality products. Very satisfied customer!"
We responded:
"Thank you for taking the time to share your thoughts, Tom! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Evan Hall

January 9, 2025

5  out of  5
rating by Evan Hall
"Very helpful and friendly people."
We responded:
"Thanks Evan! We appreciate you taking the time to leave us a review. "
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Debra Scuffham

December 18, 2024

5  out of  5
rating by Debra Scuffham
"Kristi and her staff are wonderful and so kind and patient! Love my State Farm!"
We responded:
"We love working with you too, Deb! Thanks for taking the time to leave us a review."
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Carole Gleich

October 12, 2024

5  out of  5
rating by Carole Gleich
"I enjoy working with Kristy and trust her recommendations!"
We responded:
"Thanks so much, Carole!"
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Richard Kline

October 6, 2024

5  out of  5
rating by Richard Kline
"Very professional ! answered all my questions. Thank you!"
We responded:
"Thanks, Rick. It was great meeting you!"
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Diann Meiller

September 11, 2024

5  out of  5
rating by Diann Meiller
"Outstanding customer service! Kristy and her team made sure to answer all of my questions and suggested several I hadn’t thought of. When I asked about price breaks and the difference in pricing having just moved to Iowa, Kristy went over the information, offered to show me the numbers, and helped me understand how State Farm has been able to weather these storms better than many other companies some who have even had to leave the state. I’m very happy with my rates for the quality of coverage and service! Call!"
We responded:
"Thanks for the 5-star review, Diann...welcome to Iowa!"
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Harrison Lippert

August 15, 2024

5  out of  5
rating by Harrison Lippert
"Kristy took time to research our home and give us accurate quotes on homeowners and auto coverages that matched our needs and saved us money. Her office has been helpful and courteous in making the transition to our new policies and our new home. We even received a Thank you card from them with a gift card to a local convenience store!"
We responded:
"Thanks, Harrison! We know moving isn't always easy, so we try to help make that transition as smooth as possible. Welcome to North Iowa!"
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GymJunkie

July 25, 2024

5  out of  5
rating by GymJunkie
"Kristy always made things easy to understand"
We responded:
"Thanks for the 5-star review!"
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Kimberly Meyer

July 11, 2024

5  out of  5
rating by Kimberly Meyer
"Kristy went over my current insurance needs and discussed future opportunities and potential needs!!"
We responded:
"Thanks for the 5-star review, Kim. It was great meeting with you yesterday!"
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Donnie Thompson

June 19, 2024

5  out of  5
rating by Donnie Thompson
"Kristy at State Farm is just terrific! She is very easy to talk to and goes over every detail so that you can understand and she's always great at answering any questions and concerns you have."
We responded:
"Thanks, Donnie. We aim to make insurance easy to understand...glad we hit the mark!"
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chad stromley

June 2, 2024

5  out of  5
rating by chad stromley
"She is awsome"
We responded:
"Thanks, Chad...it was great meeting you!"
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brad pitman

May 31, 2024

5  out of  5
rating by brad pitman
"Kristy and team are the best in the business extremely helpful and knowledgeable! I have been working with her for numerous years with all my insurance both personal and business."
We responded:
"Thanks so much, Brad, I appreciate the 5-star review!"
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Debbie Roff

May 8, 2024

5  out of  5
rating by Debbie Roff
"After meeting with Kristy, we recently made the decision to return to State Farm. Her personality shines and she put in the effort to get us competitive rates for our property insurance, and explained options on how we could lower our auto insurance (which we did). She also ensured we understood our various coverages and policies, and provided excellent customer service. We feel confident she will look out for our best interests. We would highly recommend Kristy!"
We responded:
"Thank you so much, Debbie! Customer service is our top priority, so I'm glad you had such a great experience. I appreciate your business!"
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Allie Frank

April 6, 2024

5  out of  5
rating by Allie Frank
"Kristy has been amazing to work with. She is always prompt, kind, and helpful when answering questions. She really has gone the extra mile."
We responded:
"Thanks for the 5-star review, Allie!"
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Brenda S

March 29, 2024

5  out of  5
rating by Brenda S
"Kristy took her time with me, explaining the difference between my current coverage and State Farm. She identified multiple was to reduce the cost and still provide excellent coverage. We switched to Kristy and State Farm after almost 20 years with a different company. Wonderful customer service and great rates."
We responded:
"Thank you for the 5-star review, Brenda. I'm so pleased you & Vern made the switch to State Farm!"
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Carrie McBride

February 11, 2024

5  out of  5
rating by Carrie McBride
""Jon explained everything for me completely. Advised me what was good choice but never pressured me into anything. Definitely will say State Farm just saved me a lot of money with my car and homeowner insurance .Jon was so patient and kind explaining every detail foe my car ams homeowners insurance. So again Jon here in Mason city was amazing 😊Thank you!"
We responded:
"Thanks, Carrie! Jon does a great job serving our customers. And so glad we were able to save you some money!"
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Janet Schlievert

January 15, 2024

5  out of  5
rating by Janet Schlievert
"I recently moved to Iowa and switched my State Farm policy to Kristy Marquis' office. Kristy and her staff were very friendly and helpful in explaining all the benefits and were able to get me more benefits at a lower cost! I'm very happy that I chose her office to handle my insurance needs."
We responded:
"It was great meeting with you, Janet...we are so happy you chose our office!"
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Camile Herman

January 9, 2024

5  out of  5
rating by Camile Herman
"Kristy & Jon at State Farm were very professional. They took as much time as was needed to explain our policies to us thoroughly. Not to mention, they saved us a ton of money! I would highly recommend them, and so happy that we found them."
We responded:
"Thanks so much, Camie. We truly enjoy helping our customers understand their policies, and we love it when we can save them money in the process! Thank you for your recommendation."
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Shannon Tusler

December 26, 2023

5  out of  5
rating by Shannon Tusler
"Kristy has been our agent for almost 20 years. We wouldn't think about going anywhere else. She has always been available for questions or concerns. She is open about what coverages would benefit us. We have both house and car insurance through State Farm."
We responded:
"Thanks, Shannon...so pleased you've been customers for nearly 2 decades!"