Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lisa Sheahan

Lisa Sheahan

April 8, 2026

5  out of  5
rating by Lisa Sheahan
"Just transferred an auto insurance policy to my newly-purchased vehicle, and, as always, received excellent service, great rates, and peace-of-mind. We recommend Kristy and her team to anyone who expects great personal service!"
We responded:
"Thanks for shifting gears with us again, Lisa! Kristy & team are driven to keep you covered with great service and peace of mind. We appreciate the ride together!"
Profile photo of Lindsey Ganseveld

Lindsey Ganseveld

April 2, 2026

5  out of  5
rating by Lindsey Ganseveld
"Fantastic insurance !!! My car broke down and I was able to have it towed for free! It was quick and easy! Absolutely recommend state farm insurance 🩷"
We responded:
"We’re glad your Emergency Road Service coverage helped when you needed it most, Lindsey! Thanks for recommending State Farm! 🩷"
Profile photo of Jo Copas

Jo Copas

April 2, 2026

5  out of  5
rating by Jo Copas
"We moved here from out of state and needed to transfer our auto insurance. I spoke with Harrison and he was amazing. He was very knowledgable, friendly, and professional. Harrison was so easy to speak with and answered all my questions. I am so glad I chose this agency!"
We responded:
"Thank you for the great review, Jo! We’re glad Harrison made your move easier and that you’re happy with our service. Welcome, and we’re here anytime you need us!"
Profile photo of Kully Olson

Kully Olson

April 1, 2026

5  out of  5
rating by Kully Olson
"Kristy and her team did a phenomenal job updating my insurance information and policy. They were pleasant, attentive, and the whole process took less than a half hour."
We responded:
"Thanks so much for the awesome review, Kully! We’re happy to make things quick and easy for you. Appreciate it!"
Profile photo of Mario Ortega

Mario Ortega

March 30, 2026

5  out of  5
rating by Mario Ortega
"Riley was very easy to work with. Made the process of switching over to State Farm super easy. Answered all my questions quick and was very helpful."
We responded:
"Thanks for your kind review, Mario! We're glad the process was easy and that Rylee could help. Feel free to contact us anytime if you need anything else!"
Profile photo of Erin Thompson

Erin Thompson

March 25, 2026

5  out of  5
rating by Erin Thompson
"Rylee was great to work with. She answered all my questions and was very knowledgeable. 🙂"
We responded:
"Thanks a bunch, Erin! We're here anytime you need answers (or just want to chat). Glad Rylee could help!"
Profile photo of Al Nielsen

Al Nielsen

March 24, 2026

5  out of  5
rating by Al Nielsen
"We have been with State Farm for over 50 years. From the time we walked in the door, Kristy and her staff treated us with kindness and respect. She helped us determine the appropriate coverage for our needs. We would recommend Kristy and her staff to anyone who is in need of insurance."
We responded:
"Thank you for your long-term trust and kind words, Al! Kristy & team are glad to have helped you find the right coverage. We appreciate your recommendation and look forward to serving you for years to come!"
Profile photo of Chad Wilson

Chad Wilson

March 8, 2026

5  out of  5
rating by Chad Wilson
"Even when Kristy is not avaiable. All other employees in the office are very knowledgeable and helpful. Even if they can't answer a question in the moment. They are very quick to get back to you with the answer."
We responded:
"Thank you for your kind feedback, Chad! We’re glad our team could assist you promptly and provide the answers you needed. We appreciate your support! "
Profile photo of Courtney Inman

Courtney Inman

March 6, 2026

5  out of  5
rating by Courtney Inman
"Kristy is amazing! I’ve been a client of hers since 2009 and haven’t had any issues! She’s super nice and sincerely cares about you and your precious belongings. We even got fresh baked cookies after we had our review meeting! I have nothing but great things to say! Thank you for all you do!"
We responded:
"Thanks a ton for sticking with us since 2009, Courtney! I guess those cookies really do the trick 😉. Seriously, it’s an honor to care for you two and your belongings – here’s to many more years (and treats) ahead!"
Profile photo of CALE FRETT

CALE FRETT

March 5, 2026

5  out of  5
rating by CALE FRETT
"Great Service, always helpful with anything you may need, definitely recommend."
We responded:
"Thanks so much for the great review and recommendation, Cale! We're glad to help anytime."
Profile photo of Rhonda Miller

Rhonda Miller

March 4, 2026

5  out of  5
rating by Rhonda Miller
"I just need to let everyone know that the staff at state farm insurance office in Mason City Iowa are the friendliest people I have had the pleasure of talking to. They made getting auto insurance and renters insurance so easy and may I say affordable. I highly recommend them."
We responded:
"Wow, thanks for the glowing review, Rhonda! We’re super happy we could make getting your auto and renters insurance easy and affordable. If you ever need us again, we promise to keep the friendliness coming. ☺️"
Profile photo of Charity Zimmerman

Charity Zimmerman

February 28, 2026

5  out of  5
rating by Charity Zimmerman
"Great to deal with! We have been here for many years! Great rates!"
We responded:
"Thanks a bunch for the awesome review, Charity! We really appreciate having you with us all these years. Glad you’re happy with our rates and service!"
Profile photo of Rasta Groof

Rasta Groof

February 17, 2026

5  out of  5
rating by Rasta Groof
"I had an amazing experience the moment I walked the staff was friendly and helpful,thank you Kristy and your team for my auto quote."
We responded:
"Thanks for the 5-star review, Rasta!"
Profile photo of Stephanie Read

Stephanie Read

February 9, 2026

5  out of  5
rating by Stephanie Read
"Kristy and team are always extremely helpful and knowledgeable"
We responded:
"Thanks, Stephanie! Kristy & team are on a mission to make helpfulness look easy...challenge accepted!"
Profile photo of Jessica Gross

Jessica Gross

February 6, 2026

5  out of  5
rating by Jessica Gross
"Kristy is very kind and always smiling. She is welcoming and has been wonderful to work with over the last two years. She does not try to get me to add things to my policy I do not feel I need and very attentative to questions I have."
We responded:
"Thanks so much for the awesome review, Jessica! Kristy loves helping out and making sure you get exactly what you need—no extra stuff you don’t want. We’re really happy to have you with us and look forward to working with you for years to come!"
Profile photo of Karen Bull

Karen Bull

February 6, 2026

5  out of  5
rating by Karen Bull
"I had 1st came to State Farm for renters insurance. And here I am couple months later and called Riley to assist in signing me up for car insurance. Riley always does an exceptional job explaining everything.Shes always so friendly and pleasant n I love that about her. Thank you once again..."
We responded:
"Thanks for the great review, Karen! Rylee does an excellent job serving our customers. We appreciate your business and are here whenever you need us!"
Profile photo of Dax Swanskn

Dax Swanskn

January 30, 2026

5  out of  5
rating by Dax Swanskn
"quick and easy and helped me find the lowest rate!!"
We responded:
"Thanks for the great review, Dax! Glad we could help you find the lowest rate quickly and easily."
Profile photo of Trenton Hauert

Trenton Hauert

January 29, 2026

5  out of  5
rating by Trenton Hauert
"Very friendly and knowledgeable. Great experience."
We responded:
"Thank you for your kind words, Trent! We’re glad you had a great experience and look forward to assisting you again soon."
Profile photo of Diane Servantez

Diane Servantez

January 22, 2026

5  out of  5
rating by Diane Servantez
"Very helpful friendly and explain things well about each policy"
We responded:
"Thanks for the 5-star review, Diane. It was great meeting you!"
Profile photo of J

J

January 21, 2026

5  out of  5
rating by J
"Attention to detail and customer service is top notch with Kristy and her team! Kristy sorted out policy mistakes my previous agency's office could never seem to get resolved. I highly recommend Kristy and her team for any insurance needs you may have. My only complaint is that I wish I had made the move to her agency sooner."
We responded:
"Thank you for your wonderful review, Jamie! We're glad Kristy and team could resolve your policy issues and provide top-notch service. We appreciate your recommendation and look forward to assisting you with all your insurance needs!"
Profile photo of Deborah Snook

Deborah Snook

January 6, 2026

5  out of  5
rating by Deborah Snook
"Kristy does a great job keeping you updated on your insurance and making sure you have everything you need. I really enjoy working with her and her staff. I would highly recommend Kristy and her staff for your insurance."
We responded:
"Thank you so much for your wonderful review, Deb! Kristy & team appreciate your kind words and are committed to keeping you well-informed and supported. We look forward to continuing to assist you with all your insurance needs."
Profile photo of Misty Hinson

Misty Hinson

January 2, 2026

5  out of  5
rating by Misty Hinson
"After a rough divorce, I was refinancing my house to put it in my name only. 3 days before closing I found out my insurance fell through. I contacted Kristy Marquis State Farm and they were quickly able put together a quote in time for my closing to happen on schedule. By bundling my car insurance with my homeowners insurance, I was able to save quite a lot so that my mortgage was lower than expected. Thank you for all of your help!"
We responded:
"Thank you for sharing your experience, Misty! We're so glad Kristy and the team could step in when you needed it most and help everything come together smoothly. It’s great to hear that bundling your policies saved you money too! Wishing you all the best in your new chapter."
Profile photo of Furniture Mattress Outlet Mason City, Iowa

Furniture Mattress Outlet Mason City, Iowa

January 2, 2026

5  out of  5
rating by Furniture Mattress Outlet Mason City, Iowa
"Very helpful and accommodating to my needs"
We responded:
"Thanks a bunch, Randy! We aim to please. :)"
Profile photo of Scott Boyle

Scott Boyle

December 31, 2025

5  out of  5
rating by Scott Boyle
"Very helpful in getting the proper coverage. Really appreciate the occasional review of policies."
We responded:
"Thank you for the 5-star review, Scott! We're glad we could help you get the right coverage and keep your policies in check. We're here whenever you need us!"
Profile photo of ebedits

ebedits

December 23, 2025

5  out of  5
rating by ebedits
"I hit a deer unfortunately but Kristy and the State Farm team made the entire process so easy. They made a stressful situation smooth! Thanks!"
We responded:
"Thanks for the review, Eric! Glad Kristy and the State Farm team could turn a “deer disaster” into a smooth ride. We're here whenever you need us (hopefully with less wildlife involved)!"